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Support Center

How Can We Help?

Get the support you need to succeed with our AI-powered development platform. Search our knowledge base or contact our expert team.

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Help Center

Browse our comprehensive knowledge base and FAQs

Live Chat

24/7 instant support via chat for urgent issues

Video Tutorials

Step-by-step video guides for all features

Community Forum

Connect with other users and share solutions

Frequently Asked Questions

Find quick answers to common questions

Getting Started

How do I create my first application with Fluxez?

Simply sign up, choose Fluxez from your dashboard, and describe your application in natural language. Our AI will generate a complete application in minutes.

What programming languages are supported?

Our platform supports all major frameworks including React, Vue.js, Angular, Next.js, Laravel, Django, and many more. The AI automatically selects the best technology stack for your needs.

Do I need coding experience to use Info Inlet?

No! Our tools are designed for users of all skill levels. You can create applications using natural language prompts without any coding knowledge.

Account & Billing

How do I upgrade my plan?

Go to your account settings and select "Billing". You can upgrade your plan instantly and only pay the prorated difference.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. You will continue to have access until the end of your current billing cycle.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise accounts.

Security & Privacy

How secure is my data?

We use enterprise-grade encryption and follow SOC2 compliance standards. Your data is encrypted in transit and at rest, and we never share your information with third parties.

Where is my data stored?

Data is stored in secure cloud infrastructure with multiple backups. You can choose your preferred data region during account setup.

Who owns the code generated by AI?

You own all the code and applications generated using our platform. Info Inlet claims no ownership rights to your generated content.

Technical Issues

My application generation failed. What should I do?

Check your prompt for clarity and try again. If the issue persists, contact our support team with your project ID for immediate assistance.

How do I deploy my generated application?

Each generated application includes deployment instructions. You can deploy to popular platforms like Vercel, Netlify, AWS, or your own servers with one click.

Can I modify the generated code?

Absolutely! All generated code is fully customizable. You can download the source code and modify it as needed, or use our built-in editor.

Send us a Message

Contact Information

Email Support

[email protected]

Phone Support

+81 45-550-5370

Business Hours

24/7 Support Available

Enterprise Support

Need dedicated support for your organization? Our enterprise support includes:

  • Priority support with 1-hour response time
  • Dedicated account manager
  • Custom training and onboarding
  • 24/7 phone support

Our Commitment to You

4 hrs

Email Response Time

24/7

Live Chat Support

99.9%

Customer Satisfaction

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