2 hours a week. That's how much time a support team saved by automating their 'escalation…

· Info Inlet

2 hours a week. That's how much time a support team saved by automating their 'escalation email to Slack' flow in Xenition. Here's the quick how-to:

1. Connect your Gmail and Slack (one-click OAuth, 121 apps supported). 2. In the chat, type: 'When an email from [client] arrives with subject containing "urgent", post a message in #escalations and log the details to a spreadsheet.' 3. Xenition builds the automation in minutes. No code.

That's it. The automation runs on a schedule or when the event fires. You get a notification, a logged record, and zero context switching.

Free to start, no card. 25,000 monthly credits.

#Xenition #Automation #TimeSaved

More guides on the Info Inlet blog